WHAT INFORMATION WILL WE BE COLLECTING?
We will be able to collect and store information comprising the following:- name, address, telephone number, e-mail address, subscription requests, post code, age or age range. Where purchases are made via our web site, we will also store details of the products purchased by customers and credit card details.
WHO ELSE WILL HAVE ACCESS TO THE INFORMATION?
The information will only be accessed by own staff. The information will not be shared with other web sites to which links may be provided from our web site. We will not give, rent, sell or trade any of your personal information.
HOW IS THE INFORMATION USED?
We and our Advertising Consultants will use the information we collect to track and monitor the usage of our web site, the response to advertisements carried on our web site and help us understand the patterns of site visitors. This will help us operate the web site more effectively and also assist us in business processes such as accounting, marketing and record keeping.
We may use "cookies" form time to time. Otherwise known as a type of tracking software, a cookie is a small, unique text file that is sent to your browser from a web server and stored on your computer's hard drive. Cookies will help our web site tailor the information presented to you based on your preferences by collecting information such as which areas of the web site you have visited and for how long, so the next time you visit the site, those pages may be readily accessible. Cookies will also allow us to collect statistical information such as countries of origin, search engines used, how many visitors download files and which files these were. We will also be able to study how visitors navigate around the site and this will help us manage and improve the site where necessary.
A cookie cannot read data off your hard disk or read cookie files created by other sites and cookies do not damage your system. You can choose whether to accept cookies by changing the settings on your browser so that it rejects them or notifies you when a web site tries to send you a cookie. Rejecting cookies may affect the scope of your enjoyment of a web site and may mean that some features do not operate as intended. We do not use single-pixel gif images, sometimes referred to as "web bugs" or "web beacons".
WILL I GET SENT INFORMATION THAT I DID NOT ASK FOR?
No, when you supply us with your e-mail address you choose what information you wish to receive. You will only receive information that you request using the subscription software.
WHAT SECURITY WILL EXIST - PARTICULARLY FOR CREDIT CARD INFORMATION?
We are strongly committed to protecting the privacy of your personal data as well as to respecting the Data Protection Acts of 1984 and 1998.
We use appropriate standards of technology and operational security to protect personal information, including a Secure Server, network firewall connection and Secure Socket Layer (SSL) protocol to encrypt your credit card details as they are transmitted over the Internet. Operationally, access to personal information is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information.
Of course, no data transmission over the Internet can be guaranteed totally secure and we do not warrant that your information will be absolutely secure. Although we will use all reasonable efforts to safeguard the confidentiality of your personal information, neither we nor our Advertising Consultants shall have any liability for disclosure of data due to errors in transmission or fraudulent or other illegal acts of a third party, such as 'hacking'. Any transmission of personal information on or through the use of our web site is at your own risk.
HOW CAN I ACCESS MY PERSONAL INFORMATION?
You may request access to all your personal information that we collect on line and maintain in our database by contacting us.
CAN I HAVE MY PERSONAL INFORMATION HELD BY YOU DESTROYED?
There is an unsubscribe option on all the e-mails which are sent out to users. If you select this option no personal information will be stored and if you are an existing client any personal information which we hold will then be destroyed.